Speakers

Nick Shrimpton

Nick Shrimpton

Director

Sixth Sense Marketing

After a 20 year career helping law firms improve their client facing proposition, Nick now uses this expertise with professional and b-2-b organisations that don’t need a full-time marketing expertise, but would like to tap in to the expertise to maintain a competitive edge.Nick enjoys the variety of working with...
Jim Smith

Jim Smith

Customer Experience Director

insight 6

We all know customer service is vital, so why do so many businesses get it wrong? It not only affects profits, but staff satisfaction and retention.My background before insight6 was in retail management, B2B sales, and training and internal consultancy roles in a number of blue chip firms.With nearly 10...

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