Originally broadcast on Tuesday, February 7, 2012 - 15:30

This webinar covers:
• Residential service charge regulation - an introduction
- contractual entitlement
- statutory regulation
- reasonableness
• Particular problems to watch out for
- headleases held by corporate bodies
- How does the management structure work?
Tenant's right to first refusal under the Landlord & Tenant Act 1987
• Rights to manage
• Importance of consultation before a landlord can appoint a managing agent
o What happens when a managing agent changes or merges with another?