Originally broadcast on Friday, October 7, 2011 - 12:30

With budgets being squeezed, businesses of all shapes and sizes are resorting to outsourcing to cut costs and improve efficiency. Our expert speakers will examine the latest strategies and current market practice in pricing and benchmarking as well as offering you insight into what the future of outsourcing looks like.

This webinar will cover:

• New payment regimes and the move towards transaction/unitary based pricing
• The ebb and flow of benchmarking provisions
• Current market practice re liability provisions
• The residual impact of the credit crisis on termination, escrow, IP and step in provisions
• The impact of the move to the Cloud
• Potential trends for the future
• Trends in transformational outsourcing
- With global total contract values remaining low, has the traditional "scorched earth" approach to outsourcing had its day?
- Are collaborative transformational outsourcings the key to the conundrum of reducing the customer's spend and preserving the supplier's profitability