Scheduled for Friday, June 8, 2012 - 12:30

Outsourcing can save your business money, offer greater efficiency and flexibility and provide you with access to outside expertise and technology. However, according to Business Link, as many as 50% of outsourcing deals end badly. It is therefore vital to manage outsourcing effectively, analysing the risks it can pose and its potential impact on the wider business.

Our speakers will offer you their practical insight into what to consider when deciding to outsource any function. They will provide top tips on how to manage implementation of the project from procurement to benchmarking.

This webinar will cover:

• What to consider when deciding to outsource any function
• Impact and risk assessment on:
- Policy
- Process
• Staff/workforce
• Other third party suppliers
• Data protection and security
• Regulatory compliance
- Reputation
• Implementation:
- Procurement process
- Financial management/flexibility
- Project management
- Governance controls
• How to measure quality, delivery, costs and user experience against benchmarks and targets
• Pitfalls to avoid / key risk areas