Frequently Asked Questions

How do I log into my account?

(Please note that your LexisWebinar login details are separate from your LexisNexis Online login details)

You need to ensure that you log into your webinar account via

  • Via the "sign-in" link at the top right of the screen you will need to login with your email address and password.

I have forgotten my password, how do I reset this?

You can do this by clicking on the login button at the top right of the screen and then clicking again on the "Forgotten Password" link at the bottom of the login box.

Type in your email address and click "Submit" and you will receive an email containing a link to the password reset area of the site.

Upon resetting the password you will be logged in to the site.

I am logged in but I am not allowed to view the webinar?

This could mean that the following issues have occured:

  • Your firm does not subscribe to the webinar/practice area. When you select the webinar, a message at the top of the screen will indicate that you are not subscribed to view. 
  • You have a technical issue - if the player is not working, you will need to contact our technical support team via: or call 0844 669 6212.

Please ensure that you have tried the 'Test Your System' link, prior to the webinar if you are a new user.

How soon can I be setup as a user after I make a payment?

Please allow up to 24hrs to receive confirmation of your booking. Webinars will email you with details to include your login details.

Where do I find details for LexisNexis Seminars?



Phone: +44(0)20 3364 4580

How many CPD points can I earn per webinar?

LexisNexis webinars are a 1 hour broadcast which can be viewed for a full year after the date of the initial broadcast. Each webinar has 2 possible CPD points – one for viewing the webinar and the second for passing the CPD quiz with 7 out of 10 questions or more correct.

Subscribe to our webinars

Customer services: +44 (0)330 161 2401

LexisNexis® Webinars are available on subscription or for individual purchase.  An individual purchase delivers one hour of training for just £70+VAT, a subscription delivers this considerably more cost-effectively.

Buy now and enjoy the following benefits:

  • Interactive and engaging – full audio-visual.
  • Watch the archived webinar, anytime you like, for up to one year after the broadcast date.
  • Available on your desktop, laptop, tablet computer or mobile.
  • Cost-effective – no membership fees, great discounts for group bookings, and minimal impact on your billable time.
  • Authoritative – the latest developments, delivered by leading experts.
  • Trustworthy – supported by Lexis®Library – download case reports, transcripts and speaker slides.